RETURNS

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.

SHIPPING POLICY

Shipping Time -- Most orders received before 5:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 5:00 PM will ship the next business day. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Sample Store or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Lost Packages

Once your package leaves our facility, we no longer have control over your package.

We are not responsible for lost or stolen packages. We do not offer refunds on lost or stolen packages. You can submit a claim online for a missing packages through the post office.  

Meltable Products

All gummy candy is susceptible to melting due to high temperatures. During summer months (July-August) all gummy candy shipped to you is at your own risk. We are not responsible for any gummy candy that arrives to you melted. We do not offer refunds on melted gummy candy.